Sr. Manager, CyberSecurity Ops – IT SOC

Job Expired

Requisition Number: 295918BR-3ISE620

For this position we are offering a $5,000 signing bonus for an external hire.
Supports security standards, policies and/or master plan for the Security Operations function. Manages the development of processes and support functions of new security technologies and tools to improve the organization’s internal operations and security posture. Supports new security tool technological directions and manages the organizations operational development.

Actively and consistently supports all efforts to measure, simplify and enhance the customer experience

  • Lead a team of security professionals in the Corporate IT Security and Compliance functional area, with a focus on maintaining stability of security systems and applications, ensuring operational readiness.
  • Provide oversight for health and well-being of security tools in the server environment and associated applications
  • Supports and improves security operations plan of record according to the IT and corporate strategy
  • Demonstrates the skills required to maintain security infrastructure, recognize threats and vulnerabilities to networks, and mitigate security threats.
  • Oversee daily tasks to ensure the stability and optimization of the security environment, which includes proactively identifying potential system issues before they become a problem, working with team members in deciding a resolution, and implementing the agreed upon resolutions
  • Monitor, analyze, and evaluate system utilization to ensure the appropriate and efficient use of applications and system resources
  • Provide hands-on experience with configuring, documenting, and troubleshooting network and endpoint security technologies such as proxies, anti-malware, DLP (data loss prevention), IPS / IDS (intrusion prevention / detection system)
  • Utilize experience with SIEM technology to lead team in configuring proactive threat hunting criteria
  • Demonstrated understanding of Unix/Linux command line experience to aid in security incident response activities when necessary
  • Solid understanding of patch and change management processes for Windows, UNIX and Linux environments.
  • Demonstrate knowledge of system communication / networking protocols, TCP/IP
  • Implements IT plans according to the IT and corporate strategy
  • Manages the maintenance and enhancement of hardware and software systems that support field business applications and local area networks/wide area networks (LAN/WAN) for employees
  • Manages IT staff to ensure uninterrupted IT network support at maximum performance
  • Ensures compliance with IT standards, policies and procedures
  • Accountable for the function’s budgets

Skills/Abilities and Knowledge

  • Ability to read, write and speak the English language
  • Basic computer skills, with proficiency with Word and Excel
  • Experience leading others and providing constructive feedback
  • Demonstrated interpersonal skills and ability to work effectively and collaboratively with a wide range of stakeholders
  • Skill in organizing resources and establishing priorities
  • Ability to learn and support new systems and applications
  • Ability to work with others to resolve problems, handle requests or situations
  • Demonstrated knowledge of security system technologies and methodologies related to assigned IT segment or area
  • Displays a sense of urgency to resolve issues quickly and efficiently
  • A team player with the ability to enable changes in the business processes and ability to work cooperatively with all groups is essential
  • Ability to multi-task and handle on a proactive basis, changing priorities in a fast-paced environment in order to maximize time-management and efficiencies
  • Demonstrated ability to successfully distill complex technical information into clear, concise yet comprehensive communication material
  • Demonstrated ability to meet rigorous deadlines while managing multiple projects concurrently
  • Ability to make decisions and solve problems while working under pressure
  • Outstanding work ethic; displays a high sense of urgency to resolve issues quickly and efficiently
  • Proven knowledge of information technologies and methodologies related to assigned IT segment or area
  • Ability to exercise, on a regular basis, independent judgment and discretion in performance of job duties
  • Ability to recruit, motivate, develop, and direct people as they work, identifying the best people for the job

BA/BS in Cyber Security, Information Technology, Computer Science or equivalent work experience

Related Work Experience
IT Work Experience specializing in
5 – 7 years Cyber Security / Security Operations Center work experience
3 – 5 years Leadership experience
2 – 4 years Project management experience

Skills/Abilities and Knowledge

Security Tools such as SIEM, End-Point Protection, Antivirus, Web Filtering, and Wireless Access Point Protection

Related Work Experience
Experience with Cyber Security Incident Response processes and procedures


Office environment
8am – 5pm, Monday – Friday
Some travel
On call responsibility

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 95,000 individuals working together to serve more than 31 million customers in 41 states. Watch this video to learn more.

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