Sr. Manager, CyberSecurity Ops – IT SOC

MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently supports all efforts to measure, simplify and enhance the customer experience

• Lead a team of security professionals in the Corporate IT Security and Compliance functional area, with a focus on maintaining stability of security systems and applications, ensuring operational readiness.
• Provide oversight for health and well-being of security tools in the server environment and associated applications
• Supports and improves security operations plan of record according to the IT and corporate strategy
• Demonstrates the skills required to maintain security infrastructure, recognize threats and vulnerabilities to networks, and mitigate security threats.
• Oversee daily tasks to ensure the stability and optimization of the security environment, which includes proactively identifying potential system issues before they become a problem, working with team members in deciding a resolution, and implementing the agreed upon resolutions
• Monitor, analyze, and evaluate system utilization to ensure the appropriate and efficient use of applications and system resources
• Provide hands-on experience with configuring, documenting, and troubleshooting network and endpoint security technologies such as proxies, anti-malware, DLP (data loss prevention), IPS / IDS (intrusion prevention / detection system)
• Utilize experience with SIEM technology to lead team in configuring proactive threat hunting criteria
• Demonstrated understanding of Unix/Linux command line experience to aid in security incident response activities when necessary
• Solid understanding of patch and change management processes for Windows, UNIX and Linux environments.
• Demonstrate knowledge of system communication / networking protocols, TCP/IP
• Implements IT plans according to the IT and corporate strategy
• Manages the maintenance and enhancement of hardware and software systems that support field business applications and local area networks/wide area networks (LAN/WAN) for employees
• Manages IT staff to ensure uninterrupted IT network support at maximum performance
• Ensures compliance with IT standards, policies and procedures
• Accountable for the function’s budgets

REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge

• Ability to read, write and speak the English language
• Basic computer skills, with proficiency with Word and Excel
• Experience leading others and providing constructive feedback
• Demonstrated interpersonal skills and ability to work effectively and collaboratively with a wide range of stakeholders
• Skill in organizing resources and establishing priorities
• Ability to learn and support new systems and applications
• Ability to work with others to resolve problems, handle requests or situations
• Demonstrated knowledge of security system technologies and methodologies related to assigned IT segment or area
• Displays a sense of urgency to resolve issues quickly and efficiently
• A team player with the ability to enable changes in the business processes and ability to work cooperatively with all groups is essential
• Ability to multi-task and handle on a proactive basis, changing priorities in a fast-paced environment in order to maximize time-management and efficiencies
• Demonstrated ability to successfully distill complex technical information into clear, concise yet comprehensive communication material
• Demonstrated ability to meet rigorous deadlines while managing multiple projects concurrently
• Ability to make decisions and solve problems while working under pressure
• Outstanding work ethic; displays a high sense of urgency to resolve issues quickly and efficiently
• Proven knowledge of information technologies and methodologies related to assigned IT segment or area
• Ability to exercise, on a regular basis, independent judgment and discretion in performance of job duties
• Ability to recruit, motivate, develop, and direct people as they work, identifying the best people for the job

Education
BA/BS in Cyber Security, Information Technology, Computer Science or equivalent work experience

Related Work Experience
IT Work Experience specializing in
5 – 7 years Cyber Security / Security Operations Center work experience
3 – 5 years Leadership experience
2 – 4 years Project management experience

PREFERRED QUALIFICATIONS
Skills/Abilities and Knowledge
Security Tools such as SIEM, End-Point Protection, Antivirus, Web Filtering, and Wireless Access Point Protection

Related Work Experience
Experience with Cyber Security Incident Response processes and procedures

Certifications
CISSP, CCENT, CCNA-Security, CISM, PMP

WORKING CONDITIONS
Office environment
8am – 5pm, Monday – Friday
Some travel
On call responsibility