Senior Information Security Specialist (Client Security Assurance) – 100% US REMOTE

About the job

Company Description

About us, but we’ll be brief

We are very proud that FORTUNE named us one of The 100 Best Companies to Work For. In addition, for the last five years we’ve been named in the 100 “World’s Most Innovative Companies” by Forbes Magazine.

When you are the leader, it is always urgent, important, and market changing. We think that defines the true “disruptive” business. Join us and create some chaos for the competition.

Job Description

Job Purpose:

The Client Security Assurance team is the function within Experian’s Global Security Office (EGSO) which provides B2B clients assurance that Experian’s control environment is the secure choice for them. CSA provides pre- and post-sales security support through RFP’s / RFI’s and contract negotiations, as well as supporting the ongoing maintenance of relationships through responses to questionnaires, client-led audits of the security controls, and respond to ad-hoc security inquires related to emerging threats.

This role interfaces with Experian internal and external stakeholders; having strong communication skills is of paramount importance.

The Senior Information Security Specialist works with stakeholders to fulfil client’s security requirements such as facilitating third-party assessments and audits, supporting commercial teams with security components of RFPs/RFIs, reviewing security clauses and deliverables in contracts and agreements, and supporting legal and compliance on regulatory security requirements by bringing subject matter expertise to the context of client environments. The role requires a strong ability to interface with technical and non-technical business experts and articulate Experian’s security posture accurately to aid in the sales and audit process. This is achieved by quickly understanding the business environment, key products and processes, internal and external standards and applicable regulations, in addition to building excellent relationships across Experian globally.

Principle Responsibilities

• Manage client audits (on-site or virtual) including presentation of evidence, explanation of controls, planning and co-ordination of pre and post audit activities.
• Support commercial teams to present Experian’s security controls and risk posture to clients through Requests for Information / Requests for Proposal and/or pre-sales consultancy.
• Review contractual security clauses & deliverables under agreements to ensure Experian does not exceed risk tolerance or be put in a position where it fails in its ability to meet client requirements. Take the lead on articulating Experian’s security posture to justify any changes with clients.
• Ability to articulate contractual risks to the business unit to enable risk-informed contractual decisions
• Provide accurate, valid, and appropriate responses in a timely manner to security questionnaires and ad-hoc inquiries sent by prospective and existing clients and business partners
• Provide SME consultancy to Business Units on Experian information security governance and risk management framework in the context of the above
• Maintain client-facing security documentation ensuring its continued relevance and accuracy
• Collaborate with global team members across regions to ensure consistent experiences for clients around the world, and act as a mentor to junior members in sharing knowledges and experiences
• Strive to add value to internal and external stakeholders through various interactions
• Manage client-related projects and other duties as assigned

Qualifications

• Project management skills and the ability to coordinate and lead varying audits (and projects) of varying complexity
• At least 5 years of experience working in an enterprise IT environment with at least 3 of those years working in information security solutions or services, with exposure to supporting roles
• Preferable: 3-5 years of experience in client facing aspect –as an auditor or auditee, consulting, account management, responding to Security/Operational/Process questionnaires, bids, RFP, proposals, etc. Legal background is also preferred
• Experience in supporting the sales process from an information security or IT operations perspective
• Experience with reviewing and negotiating contractual terms presented by clients / third parties and understanding how the enterprise can support those requests.
• Professional security certification such as CISSP/CISM/CISA/ISO27001LA or other equivalent, or willingness to pursue other relevant accreditations (company supported)
• Strong understanding of key network and technical security controls
• Investigative and critical thinking skills for addressing findings
• Solid understanding of security concepts as they apply to various environments (on prem., cloud, etc.)
• Robust documentation skills
• Excellent written and verbal communication skills with the ability to effectively tailor communication of technically complex issues to various audiences
• Strong project management/organization and client management skills to handle multiple tasks and control expectations of client-imposed deadlines (and internal stakeholders)
• Takes ownership of stakeholders concerns and follows through to resolution
• Process driven, and has eye for detail, automation, and efficiency to improve programs/processes
• Experienced with use of collaboration tools such SharePoint, Confluence, ServiceNow and Salesforce
• Growth mindset and hunger for learning and evolving

Additional Information

All your information will be kept confidential according to EEO guidelines.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and and it reflects what we believe. See our DEI work in action!

Please contact us at [email protected] to request the salary range of this position (please include the exact Job Title as it reads above in your email). In addition to a competitive base salary and variable pay opportunity, Experian offers a comprehensive benefits package including health, life and disability insurance, generous paid time off including 12 company paid holidays and parental and family care leave, an employee stock purchase plan and a 401(k) plan with a company match.

Experian Careers – Creating a better tomorrow together

Find out what its like to work for Experian by clicking here

Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience and education. This position is also eligible for a variable pay opportunity and a comprehensive benefits package which includes health, life and disability insurance, generous paid time off including paid parental and family care leave, an employee stock purchase plan and a 401(k) plan with a company match.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. We’re passionate about unlocking the power of data to transform lives and create opportunities for consumers, businesses, and society. For more than 125 years, we’ve helped people and economies flourish – and we’re not done.

We take our people’s agenda very seriously. We focus on what truly matters; diversity and inclusion, work/life balance, flexible working, development, collaboration, wellness, reward & recognition, volunteering, making an impact… the list goes on. See our DEI work in action!

The power of YOU. We are building a culture where everyone is comfortable bringing their whole self to work. A place where we not only respect our differences and values but celebrate them in a positive and supportive environment.

Find out what is like to work for Experian and discover the Unexpected!