Senior IT Platform Engineer (AWS) – (Remote)

About the job

Here, we believe there’s not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there’s a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. We’ll give you the space to share your strengths and we want you to show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show!

Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans.

The IT E-Business Center of Excellence Senior Platform Engineer manages processes and technologies that enable business value by delivering high quality software at speed and scale. This role will focus on creating and maintaining standardized platforms that are built and managed via automation. This Engineer is responsible for the design, configuration, automation implementation, and support of cloud-based web solutions in a global environment. They maintain current or near current levels of software, patches, features, and configurations for the IT systems. They will provide documentation across the multiple environments and cross-trains team members on supported technologies. Primarily, the role supports project teams in delivering new capabilities to our customers. Team members focus on operational excellence, innovation, delivery and organizational learning.

Essential Functions

Strategy & Planning

• Support management in the implementation of long-term strategic goals for technologies and related products in conjunction with business requirements.
• Support technology platforms in conjunction with business owners and department managers.
• Work with development staff to implement architectures, tuning/coding standards, and quality assurance policies and procedures.
• Assist with the design and implementation of redundant systems, policies, and procedures for backup/recovery, disaster recovery, monitoring, alerting and data archiving to ensure effective protection and integrity of data assets.
• Assist with the creating of plans for evaluating through implementing new software versions, technology and processes.
• Develop planning efforts for capacity and scalability planning.
• Collaborate with other engineers to align solutions across platforms.

Acquisition & Deployment

• Support Management in ensuring the quality of new applications, systems software, and/or enhancements to existing applications throughout the enterprise.
• Implement software products and services in support of procurement and development efforts.
• Assist with feasibility studies for system products under consideration for purchase, and give advice based on findings, where required.
• Ensure that any new software integration into company systems meets functional requirements, system compliance, and interface specifications.
• Collaborate with analysts, designers, and system owners in the testing of software programs and applications.
• Participate in server lifecycle management.
• Upgrade/migrate technology versions.
• Plan, coordinate and implement security measures to safeguard information against accidental or unauthorized damage, modification or disclosure.

Operational Management

• Assist with the design, engineering, configuration, operation and maintenance of secure and scalable internet/intranet hardware and software infrastructure that serve E-Commerce, CMS and other Enterprise Scale applications
• Document installation and configuration standards of applications and software packages implemented in team’s Knowledge Base.
• Troubleshoot and resolve issues affecting the hardware and software infrastructure.
• Develop and perform automated controlled deployments of digital assets between development, quality assurance and production environments.
• Tune web and application server performance in conjunction with Application Performance Management team.
• Plan and complete projects based on high-level requirements with minimal or no guidance.
• Perform activities in support of a 24×7 global support model for production environments.

Incidental Functions

• Monitor servers, applications, integrations and websites.
• Assist with disaster planning/mitigation/recovery implementation.
• Assist with various projects as may be required to contribute to the efficiency and effectiveness of the work.
• Participate in hiring activities and fulfilling affirmative action obligations and ensuring compliance with the equal employment opportunity policy.
• Attend meetings with software developers and business users on behalf of team.
• Minimal travel, up to 5% may be required.
• Work outside the standard office 7.5 hour workday may be required.

Position Requirements

Formal Education & Certification

• Bachelor Degree or foreign equivalent in related field or equivalent experience.

Knowledge & Experience

• 5+ years IT experience.
• 5+ years of supporting the deployment of applications.
• 3+ years experience with Application Servers or similar installation and performance tuning.
• 2+ years working with web-based architecture and concepts including SSL, Domains, DNS Content delivery networks.
• 2+ Years AWS Cloud Experience
• 2+ years experience with automation and deployment tools (Ruby, Puppet, Chef, Jenkins, Github Actions).
• 2+ years experience building or managing cloud solutions for application implementation.
• Hands on experience working with Kubernetes and container orchestration
• Understand concepts of security related tooling and scanning (Web Application Firewall, SAST, DAST).
• Working knowledge of Apache based Webserver, or Nginx.
• Understanding of DNS, TCP/IP, load balancing and network concepts.
• Understanding and familiarity with linux or *nix operating systems.
• Experience with task automation via scripting.
• Ability to break down work in manageable pieces for more junior team members.

Preferred Qualifications And Skills

• Enterprise Content Management System experience.
• Azure, Google, or Other Cloud Experience
• Understanding of Infrastructure as Code approaches to infrastructure management
• Understanding of Container security, management, implementation, and orchestration in a cloud environment
• Ability to drive innovation across the team and department.
• Application Performance Management (DynaTrace or similar).
• Knowledge of LDAP concepts and experience working with a LDAP Directory.
• Experience with Agile development and release practices.
• ITIL familiarity and experience.

Personal Attributes

• Strong written and oral communications skills.
• Proven ability and initiative to learn and research new concepts, ideas, and technologies quickly.
• Strong systems/process orientation with demonstrated analytical thinking, organization skills and problem solving skills.
• Ability to work in a team-oriented, collaborative environment.
• Ability to quickly pick up new tools and technologies.
• Willingness and ability to train and teach others.
• Ability to facilitate meetings and follow up with resulting action items.
• Ability to prioritize and execute tasks in a high-pressure environment.
• Strong presentation and interpersonal skills.
• Ability to work effectively in a multi-cultural environment, and to lead and influence cross-organizationally with and without direct authority.
• Ability to effectively move forward on tasks even with ambiguous or changing requirements.
• Strong commitment to inclusion and diversity.

This role is open to remote work.

Salary language The annual salary for this position is between $100,000.00-120,000.00 depending on experience and other qualifications of the successful candidate.

Benefits

A general description of benefits can be found here.

Final disclaimer

The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Candidate must be eligible to work in the country for which they are applying for employment, without now or in the future needing sponsorship for employment work visa and/or permanent residence status.

Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.