Senior Director, Data Science – Healthcare Analytics Solutions

About the job

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Senior Director, Data Science – Healthcare Analytics Solutions

Recognized by FORTUNE magazine as one of the “World’s Most Admired Companies,” Quest Diagnostics is the world’s leading provider of diagnostic testing, information and services that doctors and patients need to make better healthcare decisions. They are pioneers in developing innovative diagnostic tests and advanced healthcare information technology solutions that help improve patient care.

With corporate headquarters in Secaucus, NJ, Quest Diagnostics is a Fortune 500 company traded on the New York Stock Exchange (NYSE: DGX) and included in the Dow Jones Sustainability World Index. With 2021 revenues of $10.79 Billion and approximately 50,000 employees and 6,600 patient locations across the US, Quest Diagnostics serves half of the physicians and hospitals in the US with their large variety of products and services.

The company offers the broadest access to diagnostic testing services through its network of laboratories and patient service centers and provides interpretive consultation through its extensive medical and scientific staff. Quest Diagnostics also provides services to employers, life insurance companies, other commercial labs, clinics, health plans, government agencies, and organizations involved in clinical trials research.

Approximately 150 million times each year, patients and their physicians rely upon Quest Diagnostics results to make important healthcare decisions and approximately one third of U.S. physicians – and many of the country’s leading hospitals and health systems – relies on Quest Diagnostics healthcare information solutions to foster better patient care and outcomes.

Awards/Recognitions

FORTUNE magazine’s “World’s Most Admired Companies” list for 7 consecutive years; one of only five companies to attain Most Admired status in the “Health Care, Pharmacy and Other Services” industry category.

Fortune magazine’s Fortune 500 list

Forbes® Global 2000

Forbes®’ America’s Best Employers List for third consecutive year

Forbes® 2020 America’s Best Employers for Women for second consecutive year

S&P 500

Barron’s 500

Member of the Dow Jones® Sustainability World Index

Included in the FTSE4Good, Calvert, and Ocean Tomo sustainability indices

Listed in the most recent Newsweek Green Rankings

Consistently named one of the best places to work in U.S. business journal rankings

Named a DiversityInc Noteworthy Company for third consecutive year

Listed on the Disability Equality Index® (DEI), a joint initiative of the American Association of People with Disabilities (AAPD) and the US Business Leadership Network (USBLN), recognizing companies for prioritizing the inclusion of people with disabilities

Named Top 23 ‘Best Places to Work for LGBTQ Equality’ in New Jersey

Named a Best Place to Work for LGBTQ Equality by scoring a perfect 100 on the Human Rights Campaign Foundation’s 2021 Corporate Equality Index (CEI) for the fifth consecutive year.

Achieved Cancer Gold Standard accreditation from the CEO Roundtable on Cancer, recognizing our actions to reduce the cancer risk of employees and their families

Received C. Everett Koop National Health Award for Efforts to Promote Employee Health in 2020

Diagnostic Testing Services

Quest Diagnostics is the world’s leading provider of diagnostic testing, information, and services that patients and doctors need to make better healthcare decisions. Their services range from routine blood tests — such as total cholesterol, Pap testing and white blood cell count — to complex, gene-based and molecular testing. They perform medical tests that aid in the diagnosis or detection of diseases, measure the progress or recovery from a disease or confirm that an individual is free from disease. In addition, they have specialized expertise in cancer, cardiovascular diseases, infectious diseases, and neurology.

Outlook

In the $60 Billion and growing US Diagnostic Testing Market, Quest Diagnostics is the leader. Quest Diagnostics’ reputation as a leading innovator, provider of high value, low cost solutions and its financial strength and flexibility make it well positioned to capitalize on the evolving healthcare landscape.

To Drive This Profitable Growth, Quest Diagnostics Plans To Leverage Capabilities To Create Differentiation

Quest Diagnostics’ long-term strategy is to become the undisputed world leader in diagnostic testing, information, and services.

Deliver Innovative Solutions

Leverage their Unparalleled Access and Distribution Network

Expand their relationships with large payors and health systems

Deliver Superior Patient Experiences

Position Description

The Senior Director, Data Science for our Healthcare Analytics Solutions (HAS) business is responsible for leading the HAS Data Science team and managing innovation and implementation of advanced analytics solutions within the organization. The HAS organization strives to generate insights to help solve the challenges of today’s complex healthcare landscape and develops data-driven analytics solutions to support health plans, health systems, pharmaceutical companies, and clinical trials.

The Senior Director will be responsible for maturing the organization and expanding the team to support the growth of the HAS business. Additionally, the successful candidate will research and explore novel approaches to complex challenges and help design, develop, and deploy innovative solutions that use the spectrum of data science fields of study, including natural language processing, machine learning and AI technology. The Senior Director will be a hands-on leader overseeing a team of highly skilled data scientists, and will coordinate and collaborate across HAS and other Quest BUs and functional areas to ensure the synchronicity of data science solutions.

Responsibilities

Provide leadership and management oversight and direction to a team of highly-skilled data scientists.

Expand and build the HAS data science team through role definition, recruitment, training and development activities that progress business objectives.

Partner with the HAS leadership team to drive innovation and growth in support of the HAS business strategy.

Coordinate and collaborate with HAS business leaders and product managers to assess the current and future data science needs of the organization and translate this understanding into practical, stable, innovative recommendations to facilitate strategic solutions and help drive innovation.

Provide thought leadership on data science tools and techniques and collaborate with business leaders to bring new products to market.

Establish consistent, repeatable processes to support product and revenue growth.

Coordinate and collaborate with the Quest IT Organization (HTAS) including the analytics and architecture teams, as well as analytics professionals throughout the organization to improve the enterprise data science development environment and suite of tools.

Promote and influence the development and introduction of industry standards.

Test and ensure data science solutions yield high-quality, high-confidence results in accordance with Quest’s quality standards and expectations of excellence in delivery of client services and solutions.

Clearly documents and communicates objectives, requirements, and designs at these different levels of abstraction to both technical and non-technical audiences.

Quickly and reasonably estimates capital, schedule, and human resources costs of proposed solutions. Compares, contrasts, and prioritizes among alternatives approaches while assessing risk both quantitatively and qualitatively.

Uses seasoned judgment to suggest approaches that optimize among customer needs, business constraints, and technological realities.

Promote industry and academic partnerships to enhance the reputation and positioning of Quest Diagnostics.

Support a culture of continuous improvement with a will to win.

Qualifications

Advanced degree in engineering, science, mathematics, or other field related to data science and advanced analytics.A Ph.D. is preferred.

12+ years of relevant experience in big data, analytics, machine learning, and predictive modeling preferred.

Expert knowledge and experience developing analytics solutions in a cloud environment using modern data science tools, programming languages, and libraries (Cloud certification preferred).

Knowledge of SAS (SAS Studio, SAS Enterprise Guide, SAS Enterprise Miner, Yiya).

Expert knowledge of the latest machine learning and data visualization tools and methods as applied in business contexts.

Experience with the Machine Learning Life Cycle with demonstrable experience having taken advanced analytics and machine learning projects from problem formulation, to research and exploration, through development and successful deployment.

Proven track record of leading high-performing data science teams.

Successful application of advanced quantitative analyses and statistical modeling that positively impact business performance.

Experience and expertise with probability and statistics, inclusive of machine learning, experimental design, and optimization.

Experience in scripting languages and rapid prototyping skills; including but not limited to SQL, Python, Perl, Java, VB.

Skill in statistical and modeling packages such as SAS, Statistica, Matlab, R, visualization and other advanced analysis tools.

Ability to effectively summarize results from analysis to a diverse set of audiences with varying background and technical skills.

Experience with time-series data leveraging methods such as regression, classification, and survival analysis.

Experience with Deep Learning and associated tools, such as TensorFlow and GPUs.

Prior experience managing remote teams.

The ability to Influence and communicate effectively with non-technical audiences including senior business executives and managers.

Demonstrated leadership skills, project management skills, strong written and verbal skills, and organizational skills. Proven ability to drive process with indirect authority to project team members.

Experience in full software life cycle development, primarily operating in agile delivery.

Must have a solid understanding of information technology and information security.

The ability to quickly grasp the technical implications of business processes, and ability to provide valuable insight into the perspectives of users, managers, developers, and other stakeholders.

Agility to comfortably move between highly varying levels of abstraction from business strategy, to IT strategy, to high-level technical design.

Customer-first work ethic.

Quest Diagnostics has many career opportunities for individuals whose talent, initiative and dedication will complement our belief that the patients come first and that values do matter. We work to earn our customers’ trust every day by providing the highest quality diagnostic information services in a professional, accessible and informative way.

We have a large recognized brand; we offer flexibility and autonomy, great support, pay and benefits and a comprehensive training and onboarding program.

All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities.

Quest Diagnostics is an Equal Opportunity Employer: Women / Minorities / Veterans / Disabled / Sexual Orientation / Gender Identity / Citizenship