System Engineer

Job Expired

About the job

This job is sourced from a job board. 

Requisition Number

26440

Location

Exeter, PA – KAO Operations-8515

Job Description

Responsible for planning and design of end-user technology that leads to improvements with the end-user experience

Essential Job Duties

  • Assists with the building, testing, setting, and maintaining of standards for End-User technology within the environment [roadmap].
  • Responsible for maintenance of image builds and software packages utilizing tools such as Microsoft System Center Configuration Manager (SCCM).
  • Maintain test environment to facilitate developing implementation plans and gauging impact.
  • Maintain comprehensive documentation to ensure efficient planning and execution.
  • Manage and document system state configurations.
  • Oversees projects, provides reporting and updates as needed; develops transition plans into production.
  • Responsible for handling numerous third-party ancillary application maintenance and support.
  • Engage third-party vendors to find innovative solutions meeting technology needs.
  • Assists with L3 System support ticket escalations.
  • Assists as SME to L2/L3 support staff.
  • Participates in 24×7 on-call.
  • Assumes other duties as assigned.

Basic QualificationsEducation & Experience

  • 4-year College Degree in BS/MS (EE/CS/CE) or equivalent experience required.
  • 2+ years of experience developing inventive solutions for supporting: MS Windows Operating System, building system images and Microsoft SCCM; Apple OS; MS Office Support; deploying workstations and laptop refresh; full disk encryption for laptops and desktops; Active Directory user and group policy management
  • 4+ years of experience developing inventive solutions for supporting end-user hardware: Multi-user computer, computer terminals, printers, scan guns, telecommunications equipment
  • Experience with Windows Automation; VB and Power Shell Scripting.

Requirements

Knowledge/Skills/Abilities

  • General knowledge of Active Directory/Global Catalogue, LDAP, DNS, DHCP, etc.
  • Knowledge of WAN, LAN, TCP/IP, DNS, and related troubleshooting.
  • Ability to direct personnel and effectively communicate (verbal and written) across all levels within an organization.
  • Have a familiarity with and basic understanding of the field’s concepts, practices, and procedures spanning both computer hardware and software.
  • Experience working in a team-oriented, collaborative environment
  • Microsoft System Center Configuration Manager.
  • Active Directory Group Policy.
  • General knowledge of Active Directory/Global Catalogue, LDAP, DNS, DHCP, etc.
  • Knowledge of WAN, LAN, TCP/IP, DNS, and related troubleshooting.
  • Ability to direct personnel and effectively communicate (verbal and written) across all levels within an organization. Have a familiarity with and basic understanding of the field’s concepts, practices, and procedures spanning both computer hardware and software.
  • Experience working in a team-oriented, collaborative environment

Essential Physical Demands/Work Environment

  • This position requires individuals to be able to move/lift up to 75 pounds.
  • Must have the ability to work under conditions of frequent interruptions and be attentive to details.
  • 15% Travel requirements.

Preferred Qualifications

  • Microsoft System Center, MCITP, MCSE, or MCSA certification preferred.
  • Demonstrated efficiency minimum of 2 yrs in an Enterprise Active Directory environment.
  • ITIL certification (preferred)

Decision-Making Examples

  • Determine if a system is no longer providing an acceptable level of service, and should be upgraded or replaced.

Benefits

  • Health/Dental/Vision Insurance
  • Paid Time Off
  • 401k with Generous Company Match
  • Company Paid Life Insurance and Long Term Disability
  • Short Term Disability
  • Employee Assistance Program
  • Tuition Reimbursement
  • Employee Discounts

Position Type

Full-time

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More Information

  • This job has expired!
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