Sr SOC Analyst

Job Summary:
The primary purpose of this role is to lead the implementation and ongoing delivery of information security tools and processes. This includes responsibility for creating, executing and improving processes and procedures with limited direct guidance from more senior level security associates. This role solves complex problems while creating and optimizing processes and often takes a lead role in implementing new services and technologies. The individual in this role has a strong understanding of most tools and processes supported by the team, including many of the key integration points with other parts of Technology. He/she works mostly independently and occasionally provides coaching and direction to more junior level associates on the team.

Key Responsibilities:

  • Analyzes data to detect trends, make recommendations, and provide reporting
  • Leads activities to assess adherence to the information security processes supported
  • Answers questions from associates about the information security processes supported; handles more complex questions/issues elevated from other analysts on the team
  • Identifies opportunities for process improvements and makes recommendations for best practices
  • Serves as an escalation point and mentor for junior staff
  • Contributes to and helps maintain process documentation repositories
  • Develops standard operating procedures; identifies and suggests possible improvements on procedures
  • Collaborates with management to determine information security metrics and leads the collection of information security metrics
  • Maintains an awareness of information security news and trends
  • Consolidates security related findings, tracks KPIs, and presents results to information security and business leaders and/or vendors
  • Researches current technologies to assist in the development of new capabilities and recommends solution options
  • Translates and documents business needs into technical requirements and solutions
  • Advises users and team members on execution of processes, interprets standards and regulations and assists with solutions
  • Creates and optimizes frameworks and tools and leads assessments of applications and businesses processes to help Lowe’s integrate security services
  • Assists with the training and development of more junior level analysts as needed
  • Provides mentoring and guidance to more junior level analysts; may provide feedback and direction on specific tasks
  • Detects and assesses cyber security events and incidents across the Lowe’s environment
  • Works with technicians to address complex or difficult problems as needed within a 24×7 Security Operations Center (SOC) environment
  • Implements new processes and procedures as identified by the IRT (Incident Response Team) and the SOC Leadership to ensure the continuous improvement of monitoring, detection and mitigation capabilities
  • Supports SOC Tier III functions such as threat intelligence, threat hunting, attack surface management and investigations as needed
  • Monitors security incident and event management (SIEM) and logging environments for security events and alerts to potential (or active) threats, intrusions, and/or compromises
  • Assists with security incident response process monitoring and improvement
  • Documents event analysis and writes comprehensive reports of security incident investigations
  • Assists with triage of information security service requests from customers and internal teams
  • Escalates cyber security events according to Lowe’s Incident Response Plan
  • Collaborates with technical teams to identify, resolve, and mitigate information security events


Minimum Qualifications

  • Bachelor’s degree in Computer Science, CIS, Engineering, Business Administration, Cybersecurity, or related field (or equivalent work or military experience in a related field)
  • 4 years of experience in information security
  • Intermediate understanding of fundamental security and network concepts (Windows and Unix security: OS lockdown; logging and monitoring; application security; user access; perimeter protection principles, network communication rules; intrusion detection and analysis methods; etc.)

Preferred Qualifications

  • IT experience in the retail industry
  • Relevant information security certifications (e.g., CISSP, CISM, CEH, PCI ISA, CRISC, CISA, OSCP, GPen)
  • Willing to work in a team-oriented 24/7 SOC environment; flexibility to work on a rotating schedule (including occasional shift work)
  • Intermediate knowledge of Microsoft and Google cloud platforms, to include knowledge of all feature sets applicable to security event detection and monitoring
  • Intermediate understanding of incident response activities: detecting, analyzing, and responding to various types of malicious activity
  • Basic knowledge of SOC runbooks, SOPs and knowledge management function
  • Basic knowledge of threat intelligence, threat hunting, attack surface management and investigations support functions
  • Basic knowledge of Microsoft and Google cloud platforms, to include knowledge of all feature sets applicable to security event detection and monitoring
  • Previous experience working in a Security Operations Center (SOC) environment
  • Experience with malware analysis
  • Experience as a team leader or incident coordinator

About Lowe’s:
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States and Canada. With fiscal year 2020 sales of nearly $90 billion, Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit

About Lowe’s in the Community:
As a FORTUNE® 50 home improvement company, Lowe’s is committed to creating safe, affordable housing and helping to develop the next generation of skilled trade experts through nonprofit partnerships. Across every community we serve, Lowe’s associates donate their time and expertise through the Lowe’s Heroes volunteer program. For the latest news, visit or follow @LowesMedia on Twitter.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

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