Sr. Mgr., IT Security Ops

About the job

WestRock (NYSE: WRK) partners with our customers to provide differentiated paper and packaging solutions that help them win in the marketplace. WestRock’s 50,000 team members support customers around the world from more than 320 operating and business locations spanning North America, South America, Europe, Asia, and Australia. Learn more at .

Our technology organization is transforming how we work at WestRock. We align with our businesses to deliver innovative solutions that:

  • Address specific business challenges, integrate processes, and create great experiences
  • Connect our work to shared goals that propel WestRock forward in the Digital Age
  • Imagine how technology can advance the way we work by using disruptive technology

We are looking for forward thinking technologists that can accelerate our focus areas such as building stronger foundational technology capabilities, reducing complexity, employing digital transformation concepts, and leveraging disruptive technology.

Position Summary

The Senior Manager, IT Security Operations (SOC) is responsible for all security operations tasks and management of the Security Operations Center to prevent, identify, detect, and respond to threats to WestRock. The SOC Manager will be expected to work alongside the in-house and co-source SOC staff to detect and respond to information security incidents, develop, maintain, and follow procedures for security event alerting, and lead security investigations and incident response. This person will provide general advice and guidance on topics related to information securitythreat management, security monitoring, and incident response.

How You Will Impact WestRock

  • Build, staff, lead and manage 24×7 Security Operations Center day to day operations providing technical oversight.
  • Mentor, train and develop team members in triage and investigation methodologies.
  • Responsible for performance management and career development of team members
  • Responsible for expanding the SOC’s capabilities and developing threat intelligence, threat hunting, digital forensics, and improving incident response.
  • Lead Incident Response efforts in coordination with HR, Legal, Privacy and Corporate Security initiatives and investigations.
  • Provide oversight for the integration of standard and non-standard logs into the SIEM and continuous creation, review & tuning of SIEM detection rules
  • Revise and develop processes (SOPs and runbooks) to strengthen the current operational activities; reviewing policies and recommend changes to improve governance
  • Create reports, dashboards, metrics for SOC operations and present to leadership and internal stakeholders
  • Assist in the design, evaluation, and implementation of new security technologies
  • Manage any strategic partner engagements to include MSSPs

What You Need To Succeed

  • Minimum of ten (10) years of experience in information security related positions, preferably in event analysis, firewall management, intrusion prevention, threat intelligence, anti-virus management or SIEM management.
  • 7+ years leading a SOC and/or Incident Response teams
  • Experience building and maintaining a security operations center
  • Experience building and maintaining a high-performance team of analysts
  • Understanding of SIEM tools such as Splunk, QRadar, LogRhythm, Elastic, etc.
  • Understanding of endpoint security tools such as Carbon Black, CyberReason, CrowdStrike, etc.
  • Strong expertise in threat intelligence platforms, SOAR, DLP, and UBA tools
  • Bachelor’s Degree in Computer Science or a related field of study
  • Preferred Certifications:
  • GIAC Certified Incident Handler – GCIH
  • GIAC Certified Intrusion Analyst – GCIA
  • Certified Information Systems Security Professional – CISSP
  • Certified Information Security Manager – CISM
  • Strong technical, analytical, interpersonal, communication and writing skills
  • The ability to explain technical threats to both technical and non-technical audiences
  • Strong decision-making skills and the ability to exercise composure and professionalism while managing both crisis and non-crisis situations
  • Expertise in Incident Response, Security Monitoring, and Cyber Threat Intelligence in large, heterogeneous, complex enterprise computing environments.
  • Proficiency in Python and other programming languages used for malware analysis and tool integration preferred.
  • Must be an independent self-starter, possess excellent written communication and can demonstrate the ability to present complex, technical information to both technical and non-technical audiences.

What We Offer

  • Corporate culture based on integrity, respect, accountability and excellence
  • Comprehensive training with numerous learning and development opportunities
  • An attractive salary reflecting skills, competencies and potential
  • A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.

WestRock Company is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce: Minorities/Females/ Disabled/Veterans. Company is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce: Minorities/Females/ Disabled/Veterans.

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