Sr Mgr, Cyber Security Ops

MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently supports all efforts to measure, simplify and enhance the customer experience

Lead a team of security professionals in the Corporate IT Security and Compliance functional area, with a focus on maintaining stability of security systems and applications, ensuring operational readiness.

Provide oversight for health and well-being of security tools in the server environment and associated applications

Supports and improves security operations plan of record according to the IT and corporate strategy

Demonstrates the skills required to maintain security infrastructure, recognize threats and vulnerabilities to networks, and mitigate security threats.

Oversee daily tasks to ensure the stability and optimization of the security environment, which includes proactively identifying potential system issues before they become a problem, working with team members in deciding a resolution, and implementing the agreed upon resolutions

Monitor, analyze, and evaluate system utilization to ensure the appropriate and efficient use of applications and system resources

Provide hands-on experience with configuring, documenting, and troubleshooting network and endpoint security technologies such as proxies, anti-malware, DLP (data loss prevention), IPS / IDS (intrusion prevention / detection system)

Utilize experience with SIEM technology to lead team in configuring proactive threat hunting criteria

Demonstrated understanding of Unix/Linux command line experience to aid in security incident response activities when necessary

Solid understanding of patch and change management processes for Windows, UNIX and Linux environments.

Demonstrate knowledge of system communication / networking protocols, TCP/IP

Implements IT plans according to the IT and corporate strategy

Manages the maintenance and enhancement of hardware and software systems that support field business applications and local area networks/wide area networks (LAN/WAN) for employees

Manages IT staff to ensure uninterrupted IT network support at maximum performance

Ensures compliance with IT standards, policies and procedures

Accountable for the function’s budgets

REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
Ability to read, write and speak the English language
Basic computer skills, with proficiency with Word and Excel
Experience leading others and providing constructive feedback
Demonstrated interpersonal skills and ability to work effectively and collaboratively with a wide range of stakeholders
Skill in organizing resources and establishing priorities
Ability to learn and support new systems and applications
Ability to work with others to resolve problems, handle requests or situations
Demonstrated knowledge of security system technologies and methodologies related to assigned IT segment or area
Displays a sense of urgency to resolve issues quickly and efficiently
A team player with the ability to enable changes in the business processes and ability to work cooperatively with all groups is essential
Ability to multi-task and handle on a proactive basis, changing priorities in a fast-paced environment in order to maximize time-management and efficiencies
Demonstrated ability to successfully distill complex technical information into clear, concise yet comprehensive communication material
Demonstrated ability to meet rigorous deadlines while managing multiple projects concurrently
Ability to make decisions and solve problems while working under pressure
Outstanding work ethic; displays a high sense of urgency to resolve issues quickly and efficiently
Proven knowledge of information technologies and methodologies related to assigned IT segment or area
Ability to exercise, on a regular basis, independent judgment and discretion in performance of job duties
Ability to recruit, motivate, develop, and direct people as they work, identifying the best people for the job

Education
BA/BS in Cyber Security, Information Technology, Computer Science or equivalent work experience

Preferred Certifications
CISSP, CCENT, CCNA-Security, CISM, PMP

Related Work Experience
5-7 years of IT Work Experience specializing in Cyber Security / Security Operations Center work experience
3-5 years of Leadership experience
2-4 years of Project management experience

WORKING CONDITIONS
Office environment
8am – 5pm, Monday – Friday
Some travel
On call responsibility