IT Systems & Cloud Engineer

JOB DESCRIPTION

Working for Equity Residential (EQR), a leading multi-family real estate investment trust (REIT), means being part of a community and striving to provide the best in apartment living, speaking boldly about new ideas for innovation, and inspiring creativity in the ways we work together. Our portfolio of high-quality properties in urban growth markets – New York City, Boston, Washington DC, Seattle, San Francisco and Los Angeles – provides homes where people most want to live, work and play. We’ve got the best people in the business, and our experience shows in our dedication to our residents and in how much we value each other as colleagues. That’s why our employees say they are proud to work at Equity, a company that gives our residents a place where they can Live Remarkably, and offers a culture where our employees have the opportunity to make their mark.

The IT Systems & Cloud Engineer secures, manages and maintains a reliable and highly available hybrid cloud Infrastructure composed of multiple technologies. This includes building, securing and automating an Enterprise Class Cloud Environment in Azure as well as on premise application and system operations, while following guidelines set by the infrastructure team. The Engineer will be responsible for the design, development, testing, implementation, maintenance and support of a robust and secure environment. He/she will support the goal of automating as many of the deployments as possible, improving our resiliency, reliability, and efficiency. This position is also responsible for developing detailed plans, configurations, management and other related documentation about our cloud Infrastructure. The Engineer is responsible for successfully managing initiatives related to the implementation of all individually assigned cloud infrastructure components. He/she anticipates IT industry direction and makes recommendations to support current and future cloud infrastructure needs and projects.

WHO YOU ARE:

  • Analytical and Creative. You like thinking outside the box to come up with smart solutions to new challenges, and you embrace the opportunity to live in the gray.
  • Decisive. You have a sense of urgency and the ability to manage a diverse group of people.
  • A Strong Communicator. Your writing and speaking skills are clear and effective, helping you connect well with others.
  • Organized and Confident. You are flexible, composed, and able to prioritize multiple tasks and deadlines simultaneously while confidently interacting with individuals across all levels of the organization.
  • Motivated. You invest extra energy to reach your goals.
  • A Solution-Oriented Team Player. You are united with teammates and follow through on commitments.

WHAT YOU’LL DO:

  • Ensure our Azure cloud systems are stable, continuously monitored and running efficiently; provide Azure Cloud technical and administration support.
  • Partner effectively with IT and Analytics teams on shared technologies and support during deployments; provide mentoring on cloud technologies to other team members.
  • Configure and support on-premise applications running on the Microsoft server platform such as IIS, .NET, PowerShell, and SQL.
  • Investigate and resolve complex cloud infrastructure related issues, document resolution steps.
  • Automate patching and maintenance of existing infrastructure including compute instances.
  • Create dashboards for application and cloud infrastructure performance monitoring and alerting as well as security and compliance non-conformance monitoring
  • Address vulnerabilities and non-compliance findings.
  • Collaborate with DevSecOps teams on CI/CD pipeline to deploy assets to the cloud (Cloud Infrastructure, security, and code).
  • Apply In-depth technical knowledge to lead, develop and automate our Cloud Services.
  • Assist to coordinate tasks across the different team members.
  • Participates in various IT projects intended to continually improve/upgrade the IT infrastructure.
  • Accountable for the successful delivery of assigned projects; provides accurate and consistent status reports.
  • Interfaces with project team and group members to ensure assigned project charters are consistent with Group objectives and goals; applies program management approach to all project related activities.
  • Researches new technologies for cloud infrastructure strategies and other related projects.
  • Manages the maintenance of cloud infrastructure; ensures compatibility and compliance with regulations, contracts and licensing agreements.
  • Develops and maintains procedures and ensures documentation exists for all aspects of cloud deployments and operation.
  • Provides input to the establishment of technical standards and procedures; performs situation analysis and makes recommendations for solving problems.
  • Support IT Sarbanes-Oxley (SOX) controls, including the gathering and organizing of documentation and evidence.
  • Acts as liaison between EQR and vendors, as needed.
  • Provide weekend and after-hours support as required by the position. 
  • Performs other duties, as necessary
  • Represents the Company in a professional manner at all times.
  • Consistently maintains a professional, courteous attitude when dealing with residents, coworkers and the general public.

REQUIREMENTS:

  • Bachelor’s degree in Computer Science, Engineering, or related discipline; equivalent experience is acceptable.
  • 3+ years configuration management and Infrastructure as Code with Terraform.
  • 4+ years of relevant cloud System Administration.
  • 2 years of Microsoft SQL Server experience that consists of: knowing how to create & design data tables, can create & update stored procedures and functions, can read data diagrams, and has performed basic database administration tasks.
  • Strong automation mindset and a passion for root cause analysis and strategies to mitigate issues.
  • Experience with performance tuning and debugging issues of real time services and applications.
  • Familiar with the implementation and maintenance of IT monitoring tools such as SolarWinds Orion.
  • Proficient with Automation tooling
  • Docker/Kubernetes administration
  • Experience in hybrid cloud environments
  • Experience in creating and defining new architectural models and explaining complex problems or situations is essential.
  • Comfort with making project decisions, monitoring progress and reporting results is essential.
  • Must be forward thinking and have the ability to assist in the planning of infrastructure requirements two to four years in advance.
  • Excellent technical knowledge and aptitude in the areas of networks, network topologies, applicable software, and advanced troubleshooting techniques.
  • Must have the ability to solve cloud infrastructure issues and to manage the associated performance and capacity.
  • Demonstrated experience in effectively managing projects in a cross-functional environment.
  • Experience in effectively communicating with a broad base of end users and multiple management layers is needed.
  • Must have the ability to effectively adapt to rapidly changing technology and apply it to business needs.
  • Ability to anticipate user requirements and identify and resolve complex problems; strong customer service skills.
  • Good judgment and analytical skills; strong follow-up and organizational skills.

ABOUT US

Working for Equity Residential (EQR), a leading multi-family real estate investment trust (REIT), means living our purpose: creating communities where people thrive. It means striving to provide the best in apartment living, speaking boldly about new ideas for innovation, and inspiring creativity in the ways we work together.

Our portfolio of high-quality properties in urban growth markets – New York City, Boston, Washington DC, Seattle, San Francisco, Southern California, and Denver – provides homes where people most want to live, work and play. We’ve got the best people in the business, as evidenced by our employee engagement scores and customer loyalty ratings. That’s why our employees say they are proud to work at Equity, a company that gives our residents a place where they can Live Remarkably, and offers a culture where our employees have the opportunity to thrive.

Equity Rewards

When you join Equity Residential, you won’t be treated as simply another employee — you will be considered a partner in our shared success. As such, we are committed to investing in your personal success through a benefits program that supports your Total Wellbeing.

We recognize that everyone has different needs outside of work. That’s why, in addition to a competitive benefits package (medical, dental, vision and paid time off), we offer many unique benefits options to employees, like a comprehensive wellness program, pet insurance, new parent benefits, and paid time off for community service projects. In addition to your next job, you can also find your next home with us! Rent discounts on Equity Residential apartment homes are available to our benefits-eligible employees. The amount of the discount offered is determined based on the market, ranging upwards from 20%. Learn more about our Total Wellbeing program here.

Equity Values

At Equity Residential, like our residents, our employees come from everywhere. A richly diverse work environment captures top talent, cultivates the best ideas, and creates the widest possible platform for success. By focusing on inclusion, these differences are harnessed to create value — in ideas, business practices, relationships, and employee engagement. As an Equal Opportunity Employer, we are committed to maintaining a diverse, inclusive and equitable work environment where our employees can thrive.

All aspects of the employment process are merit-based. Every Equity employee is expected to maintain a work environment that is free from discrimination and harassment. Equity Residential does not discriminate against any employee or job applicant because of race, religion, color, creed, sex, sexual orientation, gender, sexual/gender identity/expression, age, pregnancy (including childbirth, lactation or related medical conditions), physical or mental disability, national origin, citizenship status, military (including uniformed service member or protected veteran) status, marital status, genetic characteristic or information, ancestry or any other characteristic protected by law. Equity Residential also prohibits retaliation against individuals who report harassment or discrimination, or participate in investigations into such conduct.

ABOUT THE TEAM

The IT team provides Equity Residential with the infrastructure and platforms that enable, transform, and simplify business processes to increase revenue, reduce cost, and enhance customer experience.

We support all communications and connectivity across the company. We provide daily operational support for applications and hardware. We protect our data with security tools and educate our employees to be an extension of our security team.

Job Identification 2001574

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