IT Intern – Deskside Service

About the job

Arconic is currently in search of an IT Intern to join our Arconic IT Deskside Service Team in Pittsburgh, PA.

At Arconic, we are looking for people who share our values of integrity, inclusion, and diversity, and who demonstrate agility, results commitment, and the capability to grow themselves and others. In return, we offer the opportunity to Grow Together with ongoing opportunities for professional growth provided by a constantly changing environment, working alongside employees who value the people they work with just as much as the work they do.

Job Description

Primary Responsibilities

  • Work as a team member in the IT Service Management Organization
  • Work on the IT Governance and Compliance Team, reporting to the team leader
  • Lead a project to redesign and deploy the IT Disaster Recovery (DR) process
  • Complete other day to day governance and compliance tasks at the direction of the team leader
  • Operate within Arconic IS standards and conventions and applicable Arconic BU/RU IT Standards
  • Work across a global IT team to share information and best practices

Key Objectives

  • Lead the Disaster Recovery (DR) Redesign project, beginning to end
    • Redesign the overall DR process
    • Certify the classification of assets
    • Redesign and communicate the templates, workflow, and tools used in the process
    • Ensure the process is scalable across Arconic IT
  • Work closely with all IT functions (Applications, Infrastructure, BU IT, Security)
  • Exposure to how a large corporation handles security, regulation compliance, and risk management
  • Add value to the company through key IT project and task deliverables
  • Bring a new perspective and new ideas to IT efforts and processes
  • Communicate professionally and effectively with a wide variety of people, via face to face, over the phone, via email, via Microsoft Teams and in writing

Basic Qualifications

  • Credits toward a bachelor’s degree in IS/IT or similar, from an accredited institution
  • Basic understanding of algorithms, systems analysis and design, database concepts, and networking concepts
  • Current cumulative GPA of 3.5 or greater
  • Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
  • This position requires access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R.
  • 730, et seq.) and/or the International Traffic in Arms Regulations (ITAR). Qualified candidate must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or be eligible to obtain the required authorizations from the relevant government agency. Business demands may require employer to proceed with candidates who are immediately eligible to access controlled technology.

Preferred Qualifications

  • Demonstrated strong understanding of algorithms, systems analysis and design, database concepts, and networking concepts
  • Prior work experience in an IT role
  • Leadership experience

ABOUT Pittsburgh

Arconic’s Corporate Center is located on Pittsburgh’s North Shore, just blocks away from PNC Park, surrounded by scenic walkways and trails, and only minutes from Market Square and Pittsburgh’s most popular restaurants. The building is easily accessible from all major interstates and has a cafeteria that serves a variety of breakfast and lunch options daily.

About Arconic

Arconic Corporation (NYSE: ARNC), a Fortune 500 company, is a leading provider of aluminum sheet, plate and extrusions, as well as innovative architectural products, that advance the automotive, aerospace, commercial transportation, industrial and building and construction markets. Building on more than a century of innovation, Arconic helps to transform the way we fly, drive, and build. We are proud that 77% of our employees are happy working for Arconic and would recommend it as a great place to work and that 80% of our employees would recommend their managers to others.

We live our core values and commit to delivering sustainable value to our customers, our employees, our communities and our shareholders.

At Arconic, We

Act With Integrity.

We lead with respect, honesty, transparency and accountability.

Safeguard our Future.

We protect and improve the health and safety of our employees, communities and environment.

Grow Stronger Together.

We cultivate an inclusive and diverse culture that advocates for equity.

Earn Customer Loyalty.

We build customer partnerships through best-in-class products and service.

Drive Operational Excellence.

We pursue continuous improvement through innovation, agility, people development and collaboration.

Create Value.

We achieve success by generating and growing value for our shareholders.

Arconic reaffirms its policy to provide equal employment opportunity in recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company-sponsored training, access to facilities, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs, recalls or termination of employment to all employees without discrimination because of race, color, religion, national origin, disability, sexual orientation, gender identity/expression, veteran status, genetic information, sex or age (within statutory limits). Arconic is in compliance with all relevant Equal Employment Opportunity and Affirmative Action Laws and Regulations.

Primary Location

United States-PA-Pittsburgh

Work Locations

US PI1 Pittsburgh, Pennsylvania


Information Technology


50002-96014 NADC Help Desk


Day Job

Job Type


Job Level

Entry Level



Job Posting

Feb 22, 2022, 8:20:03 AM

Minimum Years Of Experience

0 / entry Level

Is ITAR/EAR license required?


Arconic affirms it’s policy to operate without discrimination because of race, color, religion, national origin, disability, sexual orientation, gender identity/expression, veteran status, genetic information, sex or age.

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