Infrastructure Engineer II

About the job

We know that BUILDING HOMES & COMMUNITIES BEGINS WITH BUILDING THE BEST TEAM!

How would you like to be a part of team that has been providing the American Dream of homeownership to families for more than 60 years? PulteGroup is a FORTUNE 500 company and one of America’s top residential builders. We put the consumer at the center of everything we do and we stand above the competition in our commitment to quality.

Our Vision is to Build Consumer Inspired Homes & Communities to Make Lives Better and we believe that success starts with having the right people.

At PulteGroup, we are committed to diversity and inclusion. We value the differences of each employee and understand that being consumer inspired means that we reflect the diversity of the consumers we serve.

A position with PulteGroup offers a rich, fulfilling and rewarding career across multiple geographies and brands. If you are interested in being a part of our team, let’s talk about your career with PulteGroup!

JOB SUMMARY:

Leads and provides engineering, third-level technical support, and technology integration services for all aspects of enterprise-class datacenter server, storage and cloud infrastructure. Leads team initiatives and participates simultaneously in multiple IT project implementations.

PRIMARY RESPONSIBILITIES:

    • Serves as liaison to IT and business teams to ensure standard access controls are developed and implemented into applications and systems.
    • Acts with tact and discretion when handling potentially sensitive situations and advises others accordingly.
    • Interfaces with other IT teams on application access and user account management, including access controls, privileged accounts, account provisioning lifecycle, and access authorization.
    • Provides technical leadership and mentoring to less senior members on and off the team.
    • Champions existing standards, best practices, and methods while also seeking opportunities for continuous process improvement and contributing to those efforts.
    • Participates in department projects and delivers within promised timeframes.
    • Participates in rotational on-call support.

Knowledge, Skills and Abilities:

    • Ability to communicate clearly and concisely, share knowledge, and train other team members.
    • Advanced understanding of user access security controls and how they relate to multiple IT project implementations and system designs.
    • Strong professional written and verbal communications skills, including the ability to communicate technical concepts to a non-technical audience.
    • Understands the place of Azure AD roles and security in the big picture and understands the impact of proposed changes to them on downstream systems and processes.
    • Demonstrates a customer service attitude and empathy for end users and frontline support personnel.
  • Displays a sense of urgency.

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