Information Technology Developer

About the job

Purpose

This position is responsible for developing and supporting capabilities for Supply chain solutions and Supply-Chain Reporting related applications.

Minimum Eligibility Requirements

· Bachelor’s degree (relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education)

· 1-3 years of development and System configuration & implementation experience required to perform the essential functions of the job.

· Experience with Supply Chain industry applications such as OMS/WMS/TMS with backend development and configuration knowledge

· Knowledge in any Manhattan Associates software products or knowledge of similar supply chain software products from other software vendors is an added advantage

· Experience with SQL (oracle) and XML/XSL syntax

· Experience with Reporting tools is a plus (Cognos, Jasper).

· Experience in any test management and change management software such as qTest (Test Case management tool) and Service Now (Help Desk Software).

· Experience with Agile development methodology

· Experience in basic Linux commands

· Programming languages/protocols skills/knowledge (Java, Phython, Pearl, Shell script) is a plus.

· Demonstrated proficiency with one or more technology environments and the ability to readily learn and apply new and emerging concepts

· Excellent communication, problem solving and data analysis skills

· Excellent decision-making skills

· Identifies risks and issues and escalates as necessary. Researches and document recommendation or solutions for upgrades, improvements, issue resolution to ensure a stable, available and protected technical infrastructure.

· Integration development and knowledge in IBM web methods or similar integration technologies is a plus.

· High level of customer service

Essential Functions

· Provides functional and technical support of TMS/OMS/WMS system(s). Serves as primary source for tier2/ tier 3 technical advice, guidance to F&D logistics operations in the utilization of TMS/OME/WMS systems and components.

· Responsible for the full software development lifecycle for enhancements and fixes including design, development, unit testing, system testing and change management with supervision.

· Manage user issues and ticketing system related to application problems

· Identifies risks and issues and escalates as necessary. Researches and document recommendation or solutions for upgrades, improvements, issue resolution to ensure a stable, available and protected technical infrastructure.

· Integrate new products and solutions into existing environment for continuous improvement

· Develop advanced SQL statements and procedural code on multiple database management systems

(e.g., SQL Server and Oracle). Tasks include querying data, manipulating data, generating reports, etc.

· Work with end users to define business requirements for new projects as well as supporting

existing processes.

· Analyze data and solve new and existing business issues.

· Work concurrently on multiple projects and tasks across different business units.

Working Conditions (travel, hours, environment)

· This position is salaried, knowing it may include hours which exceed eight hours in a day or forty hours in a week

· This job typically doesn’t need travel but occasional travel may be required including air and car travel for attending training, conferences or Store / Warehouse visits.

· While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate.

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