Global Head of Identity Management

Job Description

Chubb is seeking an experienced leader to spearhead our global identity management (IdM) program. You will be responsible for developing and implementing a comprehensive IdM strategy that aligns with our business objectives, strengthens security posture, improves our operational resiliency, and enhances the customer experience. This role requires a deep technical and conceptual understanding of IdM principles, technologies, and best practices, coupled with the leadership skills to lead a ~50-person team and navigate a complex global organization. The position has a dual line reporting relationship with IT infrastructure and information security.

Responsibilities

• Lead the development and implementation of a global IdM strategy aligned with business needs, security requirements, and regulatory compliance.
• Oversee the selection, implementation, and ongoing management of IdM technology solutions across the organization.
• Ensure the effective integration of IdM solutions with existing IT infrastructure and security architecture.
• Establish and maintain strong relationships with key stakeholders across the business and technology functions.
• Develop and implement policies, standards, and procedures for user provisioning, authentication, access management, privileged access, and identity governance.
• Foster a culture of security awareness and best practices within the IdM organization.
• Manage a team of IdM specialists and ensure their professional development.
• Stay abreast of industry trends and emerging technologies in the IdM space.
• Develop and maintain a comprehensive budget and resource allocation plan for the IdM program.
• Communicate effectively with senior management on IdM initiatives, operations, and risks.

Qualifications

QUALIFICATIONS

• Minimum 12 years of experience in identity management, with a proven track record of success in leading and implementing large-scale IdM programs in global organizations.
• Strong understanding of IdM concepts, technologies, and best practices (e.g., Identity Governance, SAML, OAuth, OpenID Connect, multi-factor authentication, recertification).
• Experience with leading IdM vendors and solutions (e.g., Microsoft Azure AD, Ping Identity, Entrust, SailPoint, and Oracle).
• Proven leadership and communication skills, with the ability to influence and build consensus across diverse stakeholders.
• Excellent analytical and problem-solving skills.
• Strong project management and organizational skills.
• Experience working in a global environment.
• Bachelor’s degree.
• CISSP, CISA, or other relevant security certifications are a plus.

About Us

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.