Cyber Incident Manager, Director – P4

We’re seeking someone to join our Fusion Cyber Enterprise Management (CEM) team as a Cyber Incident Manager to collaborate across the global CEM team to manage escalations by assessing the risk/incident severity and engaging the key stakeholders to facilitate the required remediation, while ensuring the coordination of teams involved and providing timely incident communications.

In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is a Lead Risk & Resiliency Management position at Director level, which is part of the job family responsible for identifying, assessing, and mitigating risks to ensure operational continuity and resilience in the face of potential threats or disruptions that could impact the organization, plus management of ongoing incidents.

The Fusion Cyber Enterprise Management (CEM) team is responsible for orchestrating the Firm-wide response to consequential fraud, information security or business disrupting events and incidents introduced because of the malicious use of technology and/or a third-party incident. In partnership with cyber, technology and business stakeholders, CEM develop a plan to rapidly mitigate business, regulatory or reputational impact through calculated severity scoring, stakeholder engagement and tiered communications.

Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals.

Interested in joining a team that’s eager to create, innovate and make an impact on the world? Read on.

What You’ll Do In The Role

• Communicate exceptionally in high stress situations, in both verbal and written form, to all levels of the organization.
• Crisis management skills:
  • Ability to lead conference calls with large groups of geographically dispersed stakeholders.
  • Ability to thrive and maintain calm in a variety of high-stress situations.
  • Ability to distil technical and complex information into easily understood business terms for management.
• Ability to manage both technical (e.g., forensics investigations) and non-technical workstreams (e.g., data impact reviews, external communications) as part of mitigating risk and/or impact to the Firm.
• Drive constructive post-incident reviews to ensure lessons learned are memorialized and risk owners identified.
• Conduct incident scenario preparation including scenario development with stakeholder teams, playbook development and incident response drills.
• Ability to drive your own learning, proactively identify gaps in understanding, and be receptive to constructive feedback.

What You’ll Bring To The Role

• 6+ years of professional work experience.
• Experience working for a global distributed organization conducting 24/7 operations.
• Proven troubleshooting skills including a strong sense of commitment and drive towards incident resolution.
• Professional experience within security roles, preferably within the financial sector, law enforcement, the military, and/or the intelligence community.
• Experience of Major Incident Management.
• Certifications such as: Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM) or SANS Certifications (GCIH, GSEC, etc.) is a plus.

What You Can Expect From Morgan Stanley

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values – putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back – aren’t just beliefs, they guide the decisions we make every day to do what’s best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

Expected base pay rates for the role will be between $110,000 and $170,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.

Morgan Stanley’s goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.

It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).