Cloud Email Administrator

Who We Are

Orlando, The City Beautiful

For most of Orlando’s history we’ve been the place everyone wants to visit. Today, we’re also the place where everyone wants to live and do business. List after list has Orlando as one of the fastest growing cities in America. We’re transitioning from our role as the young upstart to a more mature, global city.

This didn’t happen by accident. Together as a community, we developed a shared vision for our city focused on creating partnerships and we’ve transformed Orlando from a place that was packed with potential into a city on the rise.

Our vision ensures we are an inclusive, compassionate community that is generating jobs, becoming the most sustainable city in the nation, keeping our community safe, making it easier to get around, and increasing the quality of life. Together, we can continue realizing all our city’s potential.

Come be part of our community with the City of Orlando.

Nature of Work:

Performs professional, technical, and administrative work related to managing technical systems. The Cloud Email Administrator role is to manage systems and related components to achieve high availability and performance of the various business communication applications supported. This individual also participates in the planning and implementation of policies and procedures to ensure email provisioning and maintenance that is consistent with city goals, industry best practices, and regulatory requirements. Work includes assigning job priorities and ensuring production standards are met. An employee in this position would require considerable judgment and discretion in establishing work standards, priorities, and efficiencies. Work is performed under the general supervision of the Information Security and Compliance Manager and performance is reviewed through conferences, system status reports and achievement of goals and objectives.

Examples of Duties

Knowledge of SharePoint Online, OneDrive, Skype for Business Online, Teams.

Knowledge of Anti-spam/filter design, implementation, and administration.

Skilled in Active Directory and Azure Active Directory deployment and management.

Skilled in Migrations, Mail flow, Connectors, Transport Rules, Compliance, Legal Hold, Auditing, Data Loss Prevention, and troubleshooting of MS Exchange 2007, 2010, 2013, 2016, Exchange Online and Hybrid environment.

Skilled in planning, design, deployment, and administration of MS Azure, Azure Site Recovery, Azure Information Protection, Azure Migration and Office 365.

Skilled in PowerShell: Managing and troubleshooting Office 365, Exchange Online, Skype for Business, Azure.

Ability to design, implementation, and expertly manage Microsoft Cloud (IaaS, PaaS, SaaS – O365 / Azure) architecture.

Minimum Requirements

Bachelor’s degree in Information Systems, Programming, Computer Science required, or related field and four (4) or more years IT experience required; or an equivalent combination of education, training, and experience. Certification in Email administration and the ability to design, implement, and expertly manage Microsoft Cloud (IaaS, PaaS, SaaS – O365 / Azure) architecture are preferred. Must pass background investigation.

IMPORTANT: To be eligible to proceed forward in the application process, applicants must meet the minimum qualifications listed in the position description. Please ensure your application provides details of all relevant experience related to the position. If you have questions or need clarification concerning the position or application process, please contact Human Resources at [email protected] or 407.246.2062.

Supplemental Information

City of Orlando Benefits

If this posting indicates a degree is required, the following experience will apply in lieu of any degree as follows:

• Two (2) years of direct experience for an associate degree;
• Four (4) years of direct experience for a bachelor’s degree;
• Six (6) years of direct experience for a master’s degree; or
• Nine (9) years of direct experience for a doctoral degree