Network Engineer I

About the job

Job Description

The Network Engineer I will be a critical part of the Information Technology team, reporting to the Sr. Director, Network Operations. In this role you will be responsible for In this role you will lead, plan and execute projects as assigned and monitor assigned tasks given to Network staff, with heavy concentration toward project completion. In addition, you will define goals and milestones for projects and provide written status reports.

This is primarily a remote engineering role with anticipated travel about 15-25% of the time. Most of the travel is within the New England area but may infrequently include other regions in the Northeast United States. On-site presence in our Waltham, MA headquarters is anticipated to be once a week. This position is a second shift (after initial onboarding and being able to work independently) and regular hours will be 3:00 – 11:00pm.

For over 75 years Global Partners has been delivering the energy, products, and services that make life better. This longevity and success begin and ends with people.  We create career paths and provide development programs for all roles in the organization.  We’ve also successfully developed community integrated convenience stores where we are transforming the customer experience and rethinking what it means to lead as an adaptive energy distribution company. This is a source of pride and frankly we don’t plan on stopping. With our recent game changers such as PaybyCar Contactless Payment and Renewable Diesel Fuel, we are looking to continue responsible and innovative growth. From design, supply, and tech we’re looking for people to contribute to our company’s direction. Global Partners is a great opportunity for those looking to develop their career with a longstanding company motivated by what’s next.

The Types of “Energy” You Bring

• You are experienced in a variety of information security technologies and practices including, but not limited to, Firewalls, Secure Network Design Principles, Cisco Switching, Layer 2 Security Best Practices, Wireless LAN Controller, 802.1X, SNMP Principles, IOS Upgrades, and Linux Fundamentals.
• You bring strong analytical fault isolation and troubleshooting skills
• You have the ability to find technology workarounds to issues that cannot be resolved in a timely fashion
• You have a customer first mindset
• You have excellent verbal and written communications skills

“Gauges” of Responsibility

The Network Engineer will be responsible for assisting in deployment, troubleshooting, maintenance, monitoring, support, and life-cycle management of our Cisco-based enterprise network. Responsible for establishing protocols for end-users and network services providers to use the network in a safe and responsible manner. You will also be responsible for monitoring users to ensure adherence to the established Global Partners Acceptable Use Policy of network and protocol use.

• Responsible for the maintenance effort for Global Partners; engineer, administer, monitor, troubleshoot, and maintain complex IP networks (LAN, WAN, wireless and VoIP) that include MPLS, SIP, firewalls, VPN’s, routers, Cisco WLC, wireless access points, 3G/4G data network, and ethernet switches.
• Assists in modifying network designs and architectures to ensure PCI and SOX compliance.
• Under direction, configures and maintains routers and switches for the Enterprise network systems (including wireless and VoIP).
• Maintains knowledge of emerging technologies for application to the enterprise.
• Observes and evaluates the operation of the Global network and servers, including monitoring network traffic and recommending upgrades. Examples of activities to support this include monitoring and recording networked port use, monitoring and recording network bandwidth utilization, and monitoring and reporting on wireless network usage.
• Assists the network team with strategic application support in a collaborative effort with other IT service organizations. This includes but is not limited to installations, configurations, and operation of applications requiring network-based services, network-based security controls specific to firewall rules, network port management, and Internet connectivity.
• Provides answers and support for questions from Global Partners end users of network services via call center.
• Supports network staff in troubleshooting network users’ complex connectivity problems.
• Assists Global Partners computer users with data transfer utilizing the corporate centralized network servers.
• Assists the Network Operations Manager with various other projects as assigned.
• Maintains a constructive, team-oriented, and customer-focused attitude at all times and in all settings.
• Follows Global Partners Code of Business Conduct and Ethics and the Electronic Systems Policy.

“Fuel” for You

• Coins! We offer competitive salaries and opportunities for growth. We mean it! We have an amazing Talent Development Team who create trainings for growth and job development.
• Health + Wellness – Medical, Dental, Visions and Life Insurance. Along with additional wellness support.
• The Road Ahead – We offer 401k and a match component!
• Professional Development – We provide tuition reimbursement; this benefit is offered after 6 months of service.
• Give Back! We believe in community support. We know everyone gives in their own way, that’s why we offer paid volunteer time-off to you to help an organization of your choice.

The GPS of our Interview Process

• First thing first, if you’re interested in the role, please apply.
• A talent acquisition team member will review your resume in partnership with the hiring manager. If your experience would lend to this opportunity a recruiter will contact you.
• We conduct “in-person” (ZOOM) interviews and provide additional interview information or other items needed at that time.

Qualifications

• Strong working knowledge of TCP/IP, Linux and the networking aspects and operating systems of Windows, Macintosh and Linux environments.
• Advanced technical understanding of TCP/IP networks and server hardware and software and ability to recognize and solve complex technical problems.
• Experience working within most business-critical networks (prefer 500+ computer users) with practice of installing, supporting, and administering network services and Internet connectivity through various (OSI LAYER 1) media (i.e., ethernet, fiber and wireless).
• Experience participating within project teams; responding to pre-set project goals and objectives, assisting team members with assignments, reporting on outcome and completion.
• Previous experience in customer support, network administration, or another IT technology related area.
• Able to assist in deploy, manage, and administer the following:
  • WAN technologies such as MPLS, BGP, 3G/4G
  • Cisco switches
  • Cisco routers
  • Cisco Firepower Threat Defense
  • Cisco RF Wireless
  • NMS System management (SNMP)
  • Telecommunications infrastructure that includes Avaya Definity VOIP and SIP
  • Checkpoint Firewalls and VPN
  • SonicWall Firewalls and VPN
• Working knowledge of Help Desk ticketing systems
• Working knowledge of network vulnerability assessment tools such as Nessus or NMAP
• IPSEC VPN deployment
• Network troubleshooting tools such as Ethereal/Wireshark, Command line (traceroute, tcpdump, etc.) or Network General Sniffer

Desirable Experience And Certifications

• Administrating and managing Cisco Firepower Firewalls is desirable.
• Administrating and managing SolarWinds is desirable.
• Administering and managing Cisco WLC is desirable.
• Experience in a secure enterprise networking environment is desirable.
• Familiarity with or experience implementing PCI DSS 2.0 compliant solutions
• Familiarity with retail Point-of-Sales networks and architectures
• Cisco Certified Network Associate– CCNA is highly desirable
• Cisco Certified Network Professional– CCNP is desirable

Education Requirement

• Bachelor’s Degree or equivalent professional experience and 1-3 years of experience in a network engineering role.

Research shows that many, especially women and other marginalized people, are hesitant to apply for job if they don’t check every box. If you are excited about this position, and think you could have an impact here, please apply anyway, even if you don’t meet every point on the job description. We’d love to hear from you.

We require all corporate and terminal employees to be fully vaccinated by the time they start. Therefore, if you were to join Global Partners you would need to be fully vaccinated by your hire date to be eligible to start in the role. As a condition of employment, you would need to submit official COVID-19 vaccine documentation. Global Partners will consider and review reasonable accommodation requests based on medical or religious grounds for qualified candidates.

Global is committed to attracting, developing and retaining a highly qualified, diverse and dedicated work force and maintains a zero-tolerance policy with respect to discrimination in its workplace. We consider applications for all positions without regard to age, ancestry, race, gender, color, religion or creed, marital status, national origin, citizenship, disability, military or veteran status, sexual orientation, gender identity and expression, genetic predisposition or carrier status, status as a victim or witness of domestic violence, sex offenses or stalking, prior record of arrest or conviction, unemployment status or any other classification or status protected by applicable state, local or federal law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-891-4000.protected by applicable state, local or federal law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-891-4000.