Information Security Administrator

Job Expired

Location: Wadsworth, OH, US, 44281

Job Function: Information Technology

Employee Type: Reg Full Time (FT)

Requisition ID: 44044


FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation’s largest investor-owned electric systems, more than 24,500 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of 3,780 megawatts.

About the Opportunity

This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. [SC00]

This position’s base reporting location is in Wadsworth Township, Ohio with significant flexible work location opportunities and reports to the Supervisor of Transmission Security Technology and Engineering (TST&E).

The Information Security Administrator is responsible for the operation of cybersecurity systems protecting FirstEnergy and the electric grid. This role requires a high level of technical expertise, with a strong understanding and knowledge of computer, network, and security systems. The position is responsible for a broad range of tasks, including the installation, configuration, & administration of security platforms across the enterprise. This includes working on the complete lifecycle for security systems such as firewalls, intrusion detection systems, authentication systems, remote access VPN systems, PKI infrastructure, endpoint protection, and cloud security. In addition, this role is responsible for responding to operational and cyber security incidents.

Responsibilities Include:

  • Install, configure, and administer various security platforms including firewalls, web proxies, intrusion detection and prevention systems, endpoint protection, authentication and authorization systems, VPN remote access, PKI, and cloud-based network security solutions.
  • Create network policies, access control lists (ACL), and authorization rules to support the business and to defend against unauthorized access.
  • Update security platforms with the latest software and security patches.
  • Perform incident response for operational and cybersecurity related issues.
  • Work on cross-functional teams on network and security projects.
  • Respond to tier 3 level support requests that are related to security technologies.
  • Respond to out-of-hours operational issues and security incidents on a rotating team schedule.
  • Ensure security-related systems meet all regulatory and compliance requirements.

Qualifications at the Level II include:

  • Associate or bachelor’s degree in Computer Science, Networking, or similar discipline with 2-4 years experience required. A degree in another field, a certificate-level program, or non-degree work history with 4+ years of relevant experience will be considered.
    • Relevant experience includes, but not limited to: security tools and technologies, IT operations support, administration and maintenance of security technologies.
  • Demonstrate strong knowledge of networking including IPv4, IPv6, TCP, UDP. Experience in routing a plus.
  • Able to participate in an on-call rotation responding to out-of-hours calls and alerts in support of security response. On rare occasions, this may include on-site response out-of-hours.
  • Effective business communication skills which include documentation and project status communication. Must compose well-written, professional documents and reports.
  • Work effectively with people at varying levels within an organizational hierarchy to accomplish tasks and goals.
  • Works well within a professional team under supervision as to accomplish objectives and system resiliency while executing according to FirstEnergy’s Core Values.
  • Ability to travel frequently to other FirstEnergy buildings in the Akron, Ohio area. Infrequent travel to locations throughout the FirstEnergy service territory may be required of this position.
  • Preferred experience includes Fortinet, Juniper, Cisco ASA, Cisco Identity Service Engine (ISE), Microsoft Defender ATP, Microsoft Enterprise Certificate Services, Microsoft Azure, Linux, VPN, and other Microsoft Enterprise solutions.

Qualifications at the Level III include the above, plus a minimum of 4-7 years professional-level experience required. In lieu of a degree, 6 years of relevant experience required.

  • Demonstration of independent execution is required.
  • Working knowledge of relevant work experience

Qualifications at the Level IV include a the above, plus a minimum of 7-10 years professional-level experience. In lieu of a degree, 9 years of relevant experience required.

  • Demonstrable subject matter expert knowledge in at least one major security technology system is required.
  • In-depth knowledge of relevant work experience

Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.


Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Position Classification


FirstEnergy Human Resources Team

Nearest Major Market: Akron
Nearest Secondary Market: Cleveland
Job Segment: Information Security, Engineer, Law, Network Security, Technology, Security, Engineering, Legal

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