Manager, Security Operations Center

Job Title: Manager, Security Operations Center

Reports to: VP, Information Security and CISO

Location:  Goleta (Remote)
The Role

Deckers is looking for a person who thrives on leading teams in daily problem-solving adventures.

The role is for Manager of our Security Operations Center and the right candidate will lead a global team of Security Analysts to detect, analyze, and mitigate threats. This critical position on the Information Security team will help deliver Deckers’ vision of redefining traditional SOC operations using automation, orchestration, and analytics.

Responsibilities include but are not limited to the oversight of day-to-day operations for the security operations team, maturing processes, and driving new innovations. The Manager for the Security Operations Center is a high visibility role and requires a strong technical leader with outstanding customer service skills capable of planning and executing to meet the security team’s core objectives.

The right candidate will be responsible for responding to security incidents, building playbooks and workflows, and working with management to improve the overall corporate security posture.

The Security Operations Center Manager oversees driving the operations element of Deckers’ guiding security principles:

• Deliver quality security outcomes
• Drive efficient and timely operations
• Actualize continual improvement and innovation
• Protect the Data | Protect the Company | Protect the Person

Primary Duties and Responsibilities

• Lead a 24×7 response team, foster innovation, and drive accountability within the Security Operations Center
• Lead the Security Operation Center (SOC), including investigation, response, developing playbooks and workflows, and reporting on information security issues and emerging trends
• Develop and implement crisis communication plans
• Be a thought leader in security operations – driving automation, analytics and advanced threat analysis
• Partner with other teams at Deckers to ensure alignment between Information Security and corporate objectives / initiatives
• Oversee technical delivery, assessing and continually improving output and ensuring processes are developed and adhered to in order to drive operations excellence
• Provide administrative direction and technical guidance for daily operational activities
• Benchmark, analyze, report, and make recommendations for the improvement and growth of the security operations department
• Keep current with the latest vendor updates and proactively seek security information that can improve Deckers’ security posture
• Develop and maintain an educational environment where the knowledge and performance of the security operations team is constantly advancing
• Develop and mentor staff through open communications, training and development opportunities and performance management processes; build and maintain employee morale and motivation.

We celebrate diversity–of your background, your experiences and your unique identity. We are committed to ensuring an inclusive and equitable workplace where all of our employees can Come as They Are. We believe that when we bring our different perspectives to work, we are truly Better Together.

Education/Certifications:

• Bachelor’s Degree from a four-year college or university with a preference for a focus in Information Security or similar area of study
• Desired certifications include CISSP, CISM, and CRISC

Work Experience:

• Must be able to demonstrate the ability to meet the primary duties and responsibilities listed in this job posting
• At least five years with related experience, including direct experience managing direct reports in a Security Operations Center environment
• Experience working within a large, multi-national organization
• Experience leading a team spread across multiple continents/time zones
• Proven ability to make decisions and perform complex problem-solving activities under pressure
• Previous project leadership experience required
• Experience or familiarity with information security frameworks and standards such as ISO27001, NIST CSF, and SOC2

Skills/Competencies:

• Experience in designing, implementing and measuring relevant security and technology management metrics
• Experience in managing and maintaining relationships between managed services, VARs, vendors, and internal customers
• Ability to ensure shift coverage is maintained between internal resources and managed services to ensure 24 x7 support of response services
• In-depth knowledge of modern security concepts and how to apply them
• Expert ability to diagnose and troubleshoot technical issues required

What We’ll Give You

• Competitive Pay and Bonuses – We’ve created a variety of competitive compensation programs to foster career development, reward success and to show our employees just how much they’re valued.
• Financial Planning and wellbeing – No matter what financial goals our employees have set, we want to help them get there. Our plans provide powerful ways to protect income, pay for expenses and invest in the future.
• Time away from work – Sometimes we need time away to be with family, focus on our health or just simply recharge. Our plans support our employees’ needs to get out, get healthy and come back stronger than ever.
• Extras, discounts and perks – Being a valued member of the Deckers Brands team means more than just a paycheck. From generous discounts to community-based programs, we offer a variety of cool extras
• Growth and Development – Deckers Brands was built on the idea of pursuing passion. That’s why we offer extensive opportunities and support for personal and professional development.
• Health and Wellness – There’s nothing basic about our comprehensive health and wellness programs and offerings. While at work and at play, we aim to support a healthy lifestyle.

Equal Employment Opportunity
Diversity and inclusion are key to our success. We are proud to be an equal opportunity employer and our employees are people with different strengths, experiences and backgrounds who share a passion for our brands. We welcome qualified applicants regardless of their race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, mental or physical disability, medical condition and all of the other beautiful parts of your identity.

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Job ID : 12629